Returns & Exchanges

At iSTYLE UAE, we want you to be completely satisfied with your purchase. If you change your mind, you can return your unopened Apple products within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure the product is in its original, sealed packaging with all accessories and the original invoice present for a valid return.

• 2.
  Initiate Request

  Contact our customer support team or visit any iSTYLE showroom across the UAE to start your return or exchange process.

• 3.
  Product Inspection

  Our technical team will inspect the device to verify its condition and ensure that no iCloud accounts or passwords are active.

• 4.
  Receive Refund

  Once approved, refunds are processed to the original payment method or issued as a store credit voucher within 7 to 10 business days.