Frequently Asked Questions

Everything you need to know about shopping with iSTYLE UAE

What is the delivery timeline for orders within the UAE?

We offer same-day delivery in Dubai for orders placed before 12 PM, and standard delivery within 24 to 48 hours for other emirates including Abu Dhabi and Sharjah.

Are all products sold on iSTYLE UAE genuine Apple products?

Yes, iSTYLE is an Apple Premium Reseller. All products are 100% genuine, brand new, and come with an official Apple warranty valid in the UAE and internationally.

What is the return and exchange policy?

You can return or exchange unopened products in their original packaging within 14 days of purchase. Please note that activated electronic devices cannot be returned unless they have a manufacturing defect.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and offer interest-free installment plans through partners like Tabby and Tamara.

How can I track my online order?

Once your order is dispatched, you will receive an SMS and email with a tracking link to monitor your delivery status in real-time.

Can I trade in my old device for a new one?

Yes, we offer a trade-in program where you can bring your old iPhone, iPad, or Mac to any iSTYLE store for evaluation and receive credit toward your new purchase.